Refund Policy

Pertubuhan Sihatkan Amalan Makan (OSAM)

Introduction

At Pertubuhan Sihatkan Amalan Makan, we are grateful for your support. This refund policy outlines the circumstances under which donations may be refunded.

1. Eligibility for Refunds

Refunds may be issued only in the following circumstances:

A technical error resulted in an incorrect donation amount.

A duplicate transaction occurred due to a system error.

2. Requesting a Refund

To request a refund, please contact us within 7 days of the transaction at [insert email]. Include the following details:

Full name.

Date and amount of the donation.

Transaction ID or receipt.

3. Processing Refunds

Refunds will be processed using the original payment method within 14 working days. We reserve the right to deduct transaction fees incurred during the donation process.

4. Non-Refundable Donations

Donations made intentionally and in good faith are non-refundable, except as outlined in this policy.

5. Changes to Refund Policy

We reserve the right to amend this policy at any time. Please check this page regularly for updates.